Technical Support
Assimilate Technology's technical support team is available from 9:00 AM to 6:00 PM, Eastern Standard Time. If you have a technical support issue outside of our regular office hours, please email support@assimilate.com and we will attempt to resolve your issue depending on the available engineering resources at the time your email is received.
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Visual FIX Community Site
We're pleased to announce that the Visual FIX community site is now online. All of the documentation and software downloads that were previously linked to from this page are now managed through the Downloads section of the community site.
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If you haven't already registered as a member of the Visual FIX community, please click here to be taken to the main page of the community site and then click the Register option in the upper right corner of the screen in order to create a new account. Please note that Visual FIX community accounts must be validated as belonging to current Visual FIX customers prior to being granted access to the downloads section of the community site, so please provide your firm's account ID in the appropriate section of the registration form in order to ensure that your community site account is validated quickly. If you have any problems registering for the site, please send an email to support@assimilate.com and we'll be happy to help.